We accept phone orders during our regular business hours. Monday through Friday 8:00 am to 8:00 pm EST, and Saturday from 11:00am-3:00pm PST at 888-308-3631, and faxed orders 24-hours a day 7 days a week, at 561-290-1188.
We accept Bank Wires, Visa, MasterCard, American Express, Discover, Paypal, Echeck, Money Orders and Cashiers Checks. No personal checks or COD orders. Credit card orders can only be shipped to the billing address listed with the bank that issued the credit card. FL residents, add 6.00% sales tax.
Structural Warranty – Lifetime
For the life of the wheel, SUPERVETTES LLC will replace or repair any wheel found defective in either materials or workmanship. This warranty applies to the original retail purchaser only. This warranty is limited to normal and intended road use only.
Out of Round Condition – 10 Days
SUPERVETTES LLC will repair or replace any wheel that, upon inspection by SUPERVETTES LLC or its authorized agent, is found to be out of round for a period of ten (10) days from date of original retail purchase. Out of round conditions caused by improper installation, accidents, wheel impact, racing or off-road use are specifically excluded.
Finish – Painted or Chrome 2 Years, Polished 60 Days
SUPERVETTES LLC warrants to the original retail purchaser the finish will be free from defects, blemishes and discoloration. Should the finish on a wheel, upon inspection by SUPERVETTES LLC be determined to be defective, SUPERVETTES LLC will repair or replace the wheel, at its sole discretion. This warranty excludes finish defects caused by accidents, wheel impact, racing or off road use, neglect, corrosion, inclement weather, chemicals and the use of caustic, acid or abrasive cleaners.
THIS WARRANTY IS VOID IF:
1. The wheel(s) have been damaged in transit.
2. Have been used for other than the intended purpose of normal on road use i.e. racing, competition or off road.
3. Repairs or alterations performed by other than SUPERVETTES LLC.
4. Misuse, negligence, accident or wheel impact.
5. Improper installation or the use of incorrect wheel accessories such as wheel adaptors, spacers and non-approved lug nuts.
6. Damage due to improper tire mounting procedures or the use of clip-on style wheel weights.
7. Finish defects caused by negligence, corrosion, inclement weather (road salts etc.), chemicals or the improper use of caustic, acidic and abrasive cleaners.
8. Tires installed which are larger or smaller than the recommended size for the wheel rim width.
9. The original retail invoice or sales receipt is not available for verification or upon transfer of title of the product by the original retail purchaser.
SUPERVETTES LLC sole and exclusive obligation under this warranty shall be to repair or replace at our sole discretion, without charge, any product which, after examination by our company shows that said product has failed in normal use and service due to defects in material and or workmanship.
SUPERVETTES LLC will not be responsible for any damage or loss caused by delays, failure, or any consequential damage arising from any cause whatsoever, nor for labor, transportation, or any other charges incurred in the replacement of a defective product. Product must be returned freight pre-paid to SUPERVETTES LLC at: 7917 SW Jack James Dr. Ste. 8, Stuart, FL 34997
This is a limited warranty. No warranties or representations, expressed or implied, including implied warranty of merchantability or fitness for a particular purpose which extends beyond the descriptions and limitations of the face hereof and none shall be implied by law. SUPERVETTES LLC neither assumes nor authorizes any dealer, representative, or other person to assume any obligation in connection with SUPERVETTES LLC products uses or applications. SUPERVETTES LLC reserves the right to make changes or improvements in design, materials or specifications or product changes without incurring any obligation to replace, change or improve products manufactured prior hereto.
This warranty does not limit rights, which may be available under individual State Warranty Laws.
Should you need to return a part for refund, exchange, or credit, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Most problems, such as installation, can be solved with a telephone call. SUPERVETTES LLC will not accept returned goods without prior authorization. The customer is responsible for freight on all return orders. Parts authorized to be returned, on a non-exchange basis, which includes any custom orders, or products built per order, such as our extreme body kits, aero accessories, hoods, etc. are subject to a 25% restocking fee. Returns will only be accepted within 30 days of the original date of shipment. OVERSIZED ITEMS
All items that are considered “oversized” are items that can be shipped via UPS, but at an oversized rate, indicating a minimum fee of a 30lb. package. You will need to contact our Customer Service Department for shipping quotes on all “OS” items. DAMAGE CLAIMS
Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS so that all the necessary steps be taken to insure prompt replacement of any damaged goods. Notify SUPERVETTES LLC's Customer Service Department for instructions on returning damaged goods. Supervettes is not responsible for any claims arising from damage notification given after three (3) days of receipt of delivery. SHORTAGES
Always check the contents of your delivery to ensure that all the parts ordered are received. If you are missing any items please check to see if they have been backordered on the invoice before calling the Customer Service Department. If a shortage has occurred, please contact our Customer Service Department within three (3) days of delivery to insure a prompt replacement. Supervettes LLC assumes no liability after this point. INTERNATIONAL ORDERS
All international orders must be prepaid before shipment can be sent. Due to the constant fluctuation of currency rates and depending on the items being ordered, your freight fees will vary. It is important that you contact Supervettes LLC for shipping quotes. ALASKA & HAWAII
All orders shipped 2nd Day Air. All orders must be prepaid with credit card, money order, or cashier's check. No C.O.D. orders will be accepted. UPS rates depend on the items being ordered. Contact Supervettes LLC for shipping quotes. SALES TAX
This privacy notice discloses the privacy practices for www.supervettes.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
INFORMATION COLLECTION, USE AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
PRICES SUBJECT TO CHANGE WITHOUT NOTICE
SUPERVETTES LLC IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.
FEEL FREE TO CONTACT SUPERVETTES LLC WITH ANY QUESTIONS TOLL FREE AT 888-308-3631 OR 561-290-0578